Terms of Sale
Last updated : September 2026
1. Seller Identity
Nancy Areli Vazquez Gonzalez
Statut : Entrepreneur individuel
SIREN : 109 773 952
SIRET : 109 773 952 00014
Code APE : 5811Z
Adresse : 20 RUE de Sauve, 30900 Nîmes, France
nancy@proiacta-montessori.com — +33 6 61 66 36 46
SIRET: 109 773 952 00014
Payments are processed by Lemon Squeezy, LLC acting as Merchant of Record: that company issues the invoice, collects and remits the VAT due in the buyer's country of residence. The seller remains responsible for the content of the resources, after-sales service, and the personal data collected on this site.
2. Products
Pro-iacta Montessori sells digital educational resources (downloadable PDF files) designed according to Montessori pedagogy, available in French, Spanish and English.
The essential characteristics of each product are described on its presentation page. Visuals are provided for illustrative purposes only.
These resources legally qualify as digital content not supplied on a tangible medium within the meaning of article L221-28 13° of the French Consumer Code, which entails the consequences described in article 7 below.
In addition to these digital resources, Pro-iacta Montessori offers individual accompaniment sessions. These are a distinct service, governed by article 13 of these terms.
3. Prices
Prices are shown in euros (€), inclusive of all charges. VAT is not applicable.
The seller reserves the right to modify prices at any time. The applicable price is the one displayed at the time the order is placed.
4. Order
The order is completed in four steps :
- Selection of products in the shop
- Entry of the delivery email address
- Choice and validation of payment method
- Order confirmation (double-click validation)
A confirmation email is sent to the address provided once payment is validated. This email serves as proof of purchase.
5. Payment
Payment is made online in a secure manner. Bank details do not pass through Pro-iacta's servers and are never stored by the seller.
Accepted payment methods : credit/debit card, via Lemon Squeezy (secure payment provider).
6. Delivery of Digital Files
After payment confirmation, the customer receives a secure download link at the email address provided during the order.
If not received, please check your spam folder and contact us. We handle all claims within 48 working hours.
For any claim specifically concerning delivery consolidation (download unavailable, corrupted file, or inaccessible link), the customer has a period of one (1) hour from payment to notify us, ideally attaching proof (receipt or screenshot of the confirmation page). After this period, delivery is presumed to have been completed successfully, unless the customer provides evidence to the contrary. This period applies only to claims relating to the technical delivery of the file; it does not restrict or replace any other claim periods or remedies provided under French consumer law (including the legal conformity guarantee, the consumer mediation referred to in Article 11, or any other applicable mandatory right).
Download access remains available for fifteen (15) calendar days from payment confirmation, with a maximum of three (3) downloads per file. After these limits, access is deactivated. The customer keeps any file already downloaded within that period; if it needs to be recovered after that, they may contact us at the address given in article 10.
7. Right of Withdrawal
⚠️ Section en révision juridique — cite le droit de la consommation français ; à confirmer/adapter selon l'entité légale finale et sa juridiction applicable.
Before any payment, the customer ticks a dedicated, non-pre-ticked checkbox by which they expressly request immediate access to the content and acknowledge that they thereby waive their right of withdrawal. This acceptance is timestamped and stored with the order.
8. Licence of Use — Educational Digital Resources
The digital resources offered by Pro-iacta Montessori are educational materials intended for personal and direct use. They are designed to be used by the purchaser in a non-commercial educational context — at home or in the classroom — in accordance with the values of Montessori pedagogy.
The following are strictly prohibited, subject to the penalties set out in Articles L.335-2 et seq. of the French Intellectual Property Code :
- Reproducing, duplicating or distributing the file in whole or in part, by any means whatsoever
- Sharing the download link or the file with third parties
- Modifying, adapting, transforming or creating derivative works for redistribution purposes
- Using the content for commercial, professional or institutional purposes without the prior written authorisation of the author
- Publishing, broadcasting or disclosing the file on any digital or printed medium
⚠️ Section en révision juridique — cite le Code de la propriété intellectuelle français ; à confirmer/adapter selon l'entité légale finale et sa juridiction applicable.
9. Liability
The resources are intended for educational use at home or in the classroom. They serve as a support tool and do not replace professional educational supervision.
10. After-sales Service and Claims
For any question, claim or technical issue related to an order : nancy@proiacta-montessori.com
We commit to responding within 5 working days.
11. Consumer Mediation (membership in progress)
In accordance with Article L612-1 of the French Consumer Code, if a dispute is not resolved after a complaint, the consumer may use a certified consumer mediator free of charge.
In accordance with articles L.616-1 and R.616-1 of the French Consumer Code, any dispute relating to the performance of a distance sales contract may be submitted to mediation. The company is in the process of joining an approved consumer mediation body: the mediator's full details (name, postal address and website) will be published on this page as soon as membership is effective, expected in October 2026. In the meantime, consumers may send any complaint directly to the company, at the email address given in the legal notice.
economie.gouv.fr/mediation-conso
12. Applicable Law and Jurisdiction
These terms are governed by French law. In case of dispute, the consumer may refer the matter to the court of their place of residence or the place of delivery of the product.
In accordance with article 6 of Regulation (EC) No 593/2008 ("Rome I"), a consumer residing in another European Union Member State retains the benefit of the mandatory consumer-protection provisions of their country of residence. The choice of French law cannot deprive them of that protection: these terms apply within that limit.
13. Accompaniment sessions — cancellation
Accompaniment sessions (in person or by video call) are a service distinct from the digital resources covered by articles 2 to 8 of these terms.
Any cancellation or rescheduling request must be made no later than 48 hours before the scheduled session time. After that deadline, the session is considered as having taken place and remains due, except in duly justified cases of force majeure.
